Delivery & Refund Policy

Delivery Policy

We’re pleased to offer free local delivery every Tuesday and Friday on all orders over £20.

Orders can be placed in the way that suits you best — over the phone, through Facebook Messenger, or in person while visiting the shop.

For your convenience, we accept payment over the phone or via bank transfer when placing delivery orders.

Once your order is confirmed, we’ll make sure it arrives safely on the next available delivery day.

Return & Exchange Policy

We want you to feel confident when shopping with us.

If you change your mind about a non‑faulty item, we’re happy to offer an exchange or a credit note, giving you the flexibility to choose something that suits you better.

If a product is faulty, you are entitled to a full refund, and we’ll do our best to put things right quickly.

To process any return, exchange, or refund, please make sure you bring proof of purchase with you. This helps us verify the item and provide the best possible service.